Career Center

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

This role supports Workday’s Global Customer Support organization. We are a global team of expert problem-solvers dedicated to delivering the best customer support experiences and solutions in the industry. Aligned to the Global Support Operations & Enablement (GSOE) team, you’ll work with peers passionate about enabling and empowering Workmates around the world by helping them embrace the latest technology, tools, and processes. We support Support!

About the Role

We are seeking a strong communications professional with experience driving internal and external communications in a fast-paced, diverse workplace. The Communications Specialist will serve as the communications partner for Global Support Operations and Enablement. You will implement the communications strategy, partnering with internal team members and stakeholders to deliver key messages, drive Workmate engagement, and build presence for the Support organization.

The ideal individual will possess excellent writing skills, be a self-starter, build positive relationships across teams, and balance multiple priorities at one time. It is also preferred that this candidate brings a creative approach and project management skills.

Responsibilities

Develop and deliver communication plans and content for projects and initiatives benefiting the Global Customer Support organization as well as internal and external stakeholders. 

Plan, write, edit, design, and deliver internal and external communication using a variety of channels such as team meetings, newsletters, Slack posts, blog posts, emails, presentations, and video.

Coordinate employee events and engagement activities including VIBE and recognition programs.

Collaborate across teams to ensure tight alignment of messages and narratives, and demonstrate effectiveness of communication tactics through clearly defined metrics.

Craft engaging visual and written content that elevates the Workday brand, style, and core values.

About You

Basic Qualifications

• At least 5 years of experience on a corporate or organizational communications team preferably in a fast-paced technology company.
• Flexible and dynamic writing talent ranging from technical writing ability for complex technical projects to big-picture, strategic messaging. 
• Ability to manage communication plans and content for multiple projects.
• Proven experience developing communications plans and content leveraging a variety of channels including short- and long-form written messages, videos, events, and presentations.
• Outstanding writing, editing, and visual design skills. Ability to distill complex information into clear, concise messaging. Ability to write in a simple, direct, warm, and friendly tone.
• Strong presentation design and video creation skills.
• Proficiency with Google suite and Canva.

Other Qualifications

• High degree of flexibility.
• Familiarity with organizational change management models and methodology. 
• An innovative attitude, always looking for fun ways to improve how we communicate and engage with our employees and customers.
• Experience with event production and meeting planning is highly desired.