Career Center

Full-time hours to start but hours may decrease to 36hrs per week for the last month of assignment

Job Overview:

The Outreach specialist will be responsible for working closely with the Outreach team on programs including the flu & COVID-19 vaccination program as well as reward fulfillment for our 3 global Wellness Challenges. They will also work on all aspects of the current Outreach projects being implemented and evaluated in the upcoming months.

Key Qualifications:

•             Experience in corporate wellness or health field is desired

•             Excellent communication skills, reliable & professional

•             Exceptional level of organization, attention to detail, troubleshooting and strong customer service skills

•             Professional presence, works well with all levels of internal and external contacts with professionalism

•             Ability to prioritize tasks and take initiative and ownership of programs

•             Motivated, flexible, self-starter who works well individually and in teams

•             Commitment to customer experience and standards of excellence

•             Familiarity using Apple products

•             Technically savvy, able to quickly and confidently learn how to navigate and help troubleshoot our internal tools that we use for our wellness programs

Education: B.S. in exercise science, physiology, kinesiology, public health or a related field preferred

Job Description:

Fulfillment

•             Manage onsite reward distribution in Santa Clara Valley

•             Reserve individual conference rooms for 2-3 weeks across SCV buildings

•             Coordinate submitting iForms requests with Corovan in retrieving challenge rewards from warehouse to designated locations

•             Manage inventory and reward label pins for each event

•             Assist with morning setup and breakdown of each event

•             Help facilitate distribution and assist with break / lunch coverage

•             Assist with fulfillment for all Wellness Challenges

•             Organize fulfillment inventory and keep inventory database up to date

•             Answer fulfillment inquires

•             Support with all other fulfillment needs for all Outreach programs

Flu and COVID Vaccination Program

•             Assist with SCV & US/Canada field/retail program development and organization & day-to-day operations

•             Attend all SCV flu events & help with set-up and tear down & ensuring a smooth flu clinic

•             Greet and check-in all Apple employees and dependents warmly with a genuine smile and eye contact

•             Handout and assist with filling out consent forms

•             Manage flow of clinic by directing patients to open nurse’s stations and managing the lineup queue

•             Troubleshoot any check-in computer issues

•             Keep track of total number of vaccinations for each clinic

•             Manage supplies for daily flu clinics: check-in computer, easel poster, bandaids, etc.

•             Answer any questions employees may have regarding the flu clinic

•             Work with facilities to ensure our space and supplies needs are met prior to season starting

•             Create proper signage

•             Help reserve conference rooms for corporate and field offices

•             Build iCal schedule

•             Signups tool support: build events, update consents, send survey email, monitor signups

•             Send staffing email reminders 3 days prior to each event

•             Ensure nursing staff is on time to events and can find the location properly

•             Send bandaids to retail stores 2 months prior to flu season

•             Reach out to store leaders, champions and contacts regarding low sign-ups, if needed

•             Keep track of survey feedback

•             Keep track of flu participation numbers and trends for corporate and retail events

•             Support with all other flu program needs

Other Outreach Programs

•             Help support various Outreach program needs throughout the flu season when projects/tasks arise

•             Learn the Wellness signups tool and assist the Outreach team in administration of classes, e.g., add new classes to the tool

•             Learn the Qualtrics survey tool and assist the Outreach team in creating surveys for classes

•             Assist with onsite coordination for SCV Blood Drives, e.g. vendor setup and vendor breakdown

•             Support calendar reminders for building virtual marrow drive with DNA groups

•             Help assist in booking rooms for onsite chair massage program in SCV