Career Center

Our Service Content Development team is looking for a talented technical writer to create clear, concise, and accurate hardware repair procedures and related documentation.

This work will help technicians understand workflows, train them for their job-related tasks and support them in their role.

Key Qualifications

 • Excellent communication, collaboration, and organizational skills

 • Ability to research technical topics and convey technical information to readers of varying skill and experience

 • Experience writing step-by-step hardware procedures

 • Ability to balance multiple tasks for several projects at the same time, often on short timelines

 • Experience with style guides (experience writing globally and accessibly is a plus)

 • Experience with content management systems, digital asset management, word processing, and spreadsheet apps

 • Trustworthy; often information is confidential

 • Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required