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Hungry, Humble, Honest, with Heart.

The Opportunity
Nutanix develops industry-leading software-defined storage technologies that run on a variety of hardware platforms. As a datacenter/lab technician, you will have the opportunity to work hands-on on many hardware platforms and other datacenter tasks and contribute to the success of Platform Engineering projects.

Engineering / R&D at Nutanix
Platform Lab Team is responsible for managing the Santa Clara/San Jose datacenter/labs for Platform Engineering and supporting Platform Engineering users on all kinds of datacenter tasks. Our team has four lab technicians supporting a team of 150 engineering users and thousands of compute servers in San Jose and Santa Clara labs. It is a fast-paced, hands-on environment that requires hard-working individuals with a learning-growing mindset and (internal) customer-service priority. About the Team

Your Role
• Shipping, receiving, and handling compute servers and components.
• Rack and stack and run network cables for compute servers.
• Build and configure compute servers from loose components and update OS and firmware.
• Run automated tests, capture log files, and troubleshoot errors.
• Perform various datacenter, networking, and inventory tasks.
• Respond to internal customer requests via an online ticketing system and resolve issues in a timely manner.

What You Will Bring

• Experienced with data center tasks.
• Familiar with server components: CPU, DIMM, HDD, SSD, NIC.
• Be able to lift and carry packages/computers up to 50 pounds.
• Walk or stand for extended periods of time during work hours.
• Bend, reach, lift, carry, climb datacenter ladder as necessary to perform assigned duties.
• Work effectively as part of a team.
• Communicate clearly and effectively, both verbally and in writing.
• Effectively handle multiple priorities, organize workload and meet strict deadlines.
• Have a valid California driver license and a car to travel and pick up/drop off materials between office sites and datacenter in San Jose and Santa Clara.

About the Team

Meet Que Tran
Que has been with Nutanix for 8 years and has 25+  years of experience spanning hardware and software development and engineering management. Besides other responsibilities, Que also manages the Platform Lab Team.

What The Team Says
'We enjoy working in a team environment with open communication.'

'We enjoy helping our larger team members and contributing to the success of every project of Platform Engineering.'

How We Work
We work as a team and communicate frequently within the team and with internal users. Our lab team's mission is to resolve users' lab help requests quickly and with quality.

Compensation: 35-40.82 Hourly W2