Career Center

Lab Technician II

Location: San Jose, CA
Posted On: 02/09/2024
Requirement Code: 66940
Requirement Detail
<p>Hungry, Humble, Honest, with Heart.<br><br>The Opportunity<br>Nutanix develops industry-leading software-defined storage technologies that run on a variety of hardware platforms. As a datacenter/lab technician, you will have the opportunity to work hands-on on many hardware platforms and other datacenter tasks and contribute to the success of Platform Engineering projects.<br><br>Engineering / R&amp;D at Nutanix<br>Platform Lab Team is responsible for managing the Santa Clara/San Jose datacenter/labs for Platform Engineering and supporting Platform Engineering users on all kinds of datacenter tasks. Our team has four lab technicians supporting a team of 150 engineering users and thousands of compute servers in San Jose and Santa Clara labs. It is a fast-paced, hands-on environment that requires hard-working individuals with a learning-growing mindset and (internal) customer-service priority. About the Team<br><br>Your Role<br>• Shipping, receiving, and handling compute servers and components.<br>• Rack and stack and run network cables for compute servers.<br>• Build and configure compute servers from loose components and update OS and firmware.<br>• Run automated tests, capture log files, and troubleshoot errors.<br>• Perform various datacenter, networking, and inventory tasks.<br>• Respond to internal customer requests via an online ticketing system and resolve issues in a timely manner.<br><br>What You Will Bring<br><br>• Experienced with data center tasks.<br>• Familiar with server components: CPU, DIMM, HDD, SSD, NIC.<br>• Be able to lift and carry packages/computers up to 50 pounds.<br>• Walk or stand for extended periods of time during work hours.<br>• Bend, reach, lift, carry, climb datacenter ladder as necessary to perform assigned duties.<br>• Work effectively as part of a team.<br>• Communicate clearly and effectively, both verbally and in writing.<br>• Effectively handle multiple priorities, organize workload and meet strict deadlines.<br>• Have a valid California driver license and a car to travel and pick up/drop off materials between office sites and datacenter in San Jose and Santa Clara. <br><br>About the Team<br><br>Meet Que Tran<br>Que has been with Nutanix for 8 years and has 25+&nbsp; years of experience spanning hardware and software development and engineering management. Besides other responsibilities, Que also manages the Platform Lab Team.<br><br>What The Team Says<br>'We enjoy working in a team environment with open communication.'<br><br>'We enjoy helping our larger team members and contributing to the success of every project of Platform Engineering.'<br><br>How We Work<br>We work as a team and communicate frequently within the team and with internal users. Our lab team's mission is to resolve users' lab help requests quickly and with quality.<br></p><p><br></p><p>Compensation: 35-40.82 Hourly W2</p> <p><br></p>
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