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User Researcher job description:
A user researcher designs and carries out qualitative and quantitative studies to deeply understand the user experience of our in-development products. The specialist translates these data into actionable findings that product teams use to improve the product.

Primary responsibility:
- Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices.
- Confidently demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question.
- Designs, forecasts, and conducts user research studies, and acts as the primary communicative liaison between the product team and designated FTE (full time employee) partner.
- Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with designated FTE (full time employee) partner to ensure timely and polished delivery of responsibilities.
- Effectively assesses when a work item needs to be directly-owned by a User Researcher, and works closely with designated FTE (full time employee) partner to delegate otherwise trainable tasks to another FTE (full time employee) team member(s), based upon competency appropriateness, available staff bandwidth, and priority.
Qualifications:
- General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research.
- Must have led major research projects that involved running tests and analyzing data; working in an applied research or product development environment; and, presenting results to critical audiences.
- Must be able to work quickly and independently.
- Must have excellent interpersonal skills. Ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing) is a plus.
- A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or 5 years of industry experience in Human Factors, or User Research is required.

Candidate Requirements
• Years of Experience Required -
5 years of industry experience in User Research is required. Human Factors experience is a plus Experience in quantitative research (surveys) is required
• Degrees or certifications required -
No, industry experience is most important.
• Disqualifiers -
If the majority of experience is in PHD program or research lab, and they don't have that direct industry experience it would be a huge issue. If they are a research assistant where they execute but do not plan the research or work with stakeholders that would not work either. They need to take it end to end and own the project.
• Best vs. Average -
Mixed methods researcher, qualitative and quantitative research experience. It is OK if most is qualitative (interviews, concept evaluations) but we want someone with exp in quantitative (surveys)
• Performance Indicators -

Mix of quality and deadlines. At the least they need to deliver research, planning, and executing in a specific timeframe. But the quality must be very high.
Top 3 Hard Skills Required Years of Experience • Ability to work independently (working with stakeholders to identify research questions and findings, they are in charge of the research component of the work) They cannot rely on help from others • Qualitative vs. Quantitative skillset, some experience owning surveys end to end • Communication skills - keeping up to date with stakeholder communications. Providing updates to the team on progress, able to present finding in a clear manner, drive action and create excitement about work.
• 3 years owning research end to end

Compensation: 38-43.23 Hourly W2 (Open to C2C)