Career Center

HR Operations Specialist

Location: Santa Clara, CA
Posted On: 12/04/2023
Requirement Code: 66323
Requirement Detail

Your Career

We are looking for a People Operations Specialist to join our Amer People Team.

As a People Team, we are responsible for fostering an amazing workplace and culture that empowers everyone to do their best work.

You will collaborate with different teams and support different initiatives of the business to ensure an outstanding employee experience as Palo Alto Networks continues its rapid growth.

We believe in the importance of supporting our employees throughout their employee journey with Palo Alto Networks. 

Especially in today's world of changing demands and needs, we are looking for a new colleague who understands the value of employee focused and tailored solutions.


Your Team

HR Connect is a high energy team, providing global shared HR services to our workforce.

We are looking for an energetic HR professional who can thrive in a fast-paced environment and who is comfortable always being the face of HR.

We believe in the importance of always being accessible and showing our best interpersonal and exceptional customer service skills to all employees.

You will play a pivotal role in demonstrating our company culture and making the best first impression.

If you are a self-starter and looking for a role that helps create a great new hire and employee experience, this is it!

This person will provide HR administration support including, data entry, maintaining HR records and other tasks as assigned.


Your Impact

???            Ensure a best in class employee experience through high level of service, empathy and operational excellence

???            Build strong relationships with other HR teams to coordinate workflow, processes, and communication with key stakeholders; ensure seamless hand-off of processes and deliverables

???            Support multiple and concurrent ad hoc requests and regional projects getting our People Operations future ready in an ever changing environment

???            Provide employees with exceptional service regarding Tier 0 and Tier 1 HR related inquiries through resolution accountability

???            Manages and provides early intervention and support for the resolution to issues as they are identified and helps to implement long-term solutions

???            Perform other HR operational tasks such as data entry, employment verification requests, coordination with payroll, overall maintenance of employee records, ensuring data integrity and other tasks as assigned

???            Ensure employee data is up to date, accurate and compliant within our HR system



Your Experience

???            BA/BS degree or equivalent of 2~~@~~ years of progressive HR Operations experience in a technology organization or technology-related business, preferably with a multinational company (MNC)

???            General knowledge of HR functions including benefits, payroll, HR programs etc.

???            Ability to demonstrate integrity, maintain confidentiality and influence without authority

???            Experience analyzing organizational needs, set priorities, stay focused, and manage time in a fast-paced, developing environment

???            Ability to establish strong relationships at all levels and across functions regionally and globally

???            Excellent interpersonal skills and demonstrated success working with all levels in an organization

???            High level of accuracy and excellent verbal and written communication skills

???            Ability to manage multiple priorities in a global, dynamic environment. Must be able to operate with minimal direction

???            Ability to address immediate employee needs while maintaining improvement mindset

???            Commitment to continuous learning and study of your craft

???            Ability to generally self-direct work and comfortable dealing with ambiguity

???            Workday and ServiceNow experience highly desired

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