Career Center

Data Entry Operator

Location: Pleasanton, CA
Posted On: 12/04/2023
Requirement Code: 66320
Requirement Detail


CloroxPro: You've probably seen The Clorox Company's consumer products on store shelves or use our products in your home.

What you may not realize is our first customers were professionals who trusted bleach and other commercial cleaning and disinfecting solutions to help stop the spread of disease and infection.

Building on a century-long legacy in cleaning and disinfecting, CloroxPro encompasses professional healthcare, cleaning and specialty offerings.

Our wide range of solutions reflect a tradition of research and experience in cleaning, sanitizing and infection prevention for professional environments.

 

This position is responsible for providing rebating support for field sales and distributors, managing the Clorox Professional rebates portal, owning and designing a ticketing system for internal issue resolution and tracking, and partering in the management of our end user customer accounts.

 

Excellent communication, attention to detail, and interpersonal skills make you a great candidate to join this dynamic high-performance team.

 

Manage the Clorox Professional Rebates Mailbox (30%)

Develop and manage a ticketing system for the Clorox Professional Rebates Mailbox

Manage Ticket Resolution

Rebating Field Support (30%)

Manage distributor portal access: new access, access terminations, portal issues

Manage distributor payee records (process new distributor W9 requests, changes)

GPO Tier, Member, Eligibility Validation (from distributor, field sales)

Distributor and GPO Support (20%)

Price activations

Create, organize, and publish GPO rosters to field sales and Forge, along with evaluating on-going tier activations; 28 rosters ~~@~~ 1 master file with 2.5M GPO members

Support the monthly process of ?€?Alias Management?€? - reviewing all mismatched addresses/locations in rebates tied to GPO contracts

Clorox Rebate File support (10%)

Publish Distributor Backup Reports to Distributors, Field Sales, and box

Publish GPO Admin Fee Reports to GPOs, Sales Planning, and Field Sales

CRM End User Support (10%)

Account Management Operators (End Users)

Account Quarterly Updates

 

Requirements:

Minimum:

3-5 years of previous data support experience and a high Microsoft Excel proficiency

 

Skills and Abilities:

Minimum:

High proficiency with MS Office tools (especially Excel)

Strong communication and follow-up

Attention to detail

Analytical and decision making skills

Teamwork and collaboration

Interpersonal Relationship Management

Planning and Organization

Ability to own end-to-end process

Ability to maintain detailed documentation that would enable passing of an audit

Sales, data analytics

 

Desirable:

Experience leveraging/managing ticketing systems

Business Intelligence Analytical Tools

3-5 years office experience


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