Data Entry OperatorLocation: Pleasanton, CA
Posted On: 12/04/2023
Requirement Code: 66320
CloroxPro: You've probably seen The Clorox Company's consumer products on store shelves or use our products in your home.
What you may not realize is our first customers were professionals who trusted bleach and other commercial cleaning and disinfecting solutions to help stop the spread of disease and infection.
Building on a century-long legacy in cleaning and disinfecting, CloroxPro encompasses professional healthcare, cleaning and specialty offerings.
Our wide range of solutions reflect a tradition of research and experience in cleaning, sanitizing and infection prevention for professional environments.
This position is responsible for providing rebating support for field sales and distributors, managing the Clorox Professional rebates portal, owning and designing a ticketing system for internal issue resolution and tracking, and partering in the management of our end user customer accounts.
Excellent communication, attention to detail, and interpersonal skills make you a great candidate to join this dynamic high-performance team.
Manage the Clorox Professional Rebates Mailbox (30%)
Develop and manage a ticketing system for the Clorox Professional Rebates Mailbox
Manage Ticket Resolution
Rebating Field Support (30%)
Manage distributor portal access: new access, access terminations, portal issues
Manage distributor payee records (process new distributor W9 requests, changes)
GPO Tier, Member, Eligibility Validation (from distributor, field sales)
Distributor and GPO Support (20%)
Create, organize, and publish GPO rosters to field sales and Forge, along with evaluating on-going tier activations; 28 rosters ~~@~~ 1 master file with 2.5M GPO members
Support the monthly process of ?€?Alias Management?€? - reviewing all mismatched addresses/locations in rebates tied to GPO contracts
Clorox Rebate File support (10%)
Publish Distributor Backup Reports to Distributors, Field Sales, and box
Publish GPO Admin Fee Reports to GPOs, Sales Planning, and Field Sales
CRM End User Support (10%)
Account Management Operators (End Users)
Account Quarterly Updates
3-5 years of previous data support experience and a high Microsoft Excel proficiency
Skills and Abilities:
High proficiency with MS Office tools (especially Excel)
Strong communication and follow-up
Attention to detail
Analytical and decision making skills
Teamwork and collaboration
Interpersonal Relationship Management
Planning and Organization
Ability to own end-to-end process
Ability to maintain detailed documentation that would enable passing of an audit
Sales, data analytics
Experience leveraging/managing ticketing systems
Business Intelligence Analytical Tools
3-5 years office experience