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Localization QA Lead

Location: Austin, TX
Posted On: 08/28/2023
Requirement Code: 65131
Requirement Detail

As our Localization QA lead on our team, you bring outstanding linguistic and technical skills to ensure that users around the globe are getting an equally enjoyable experience in any UI language we support besides English. You will help us localize top priority projects and lead the QA of our features with the support of additional vendors. You will closely collaborate with vendors, Localization Project Managers (LPMs), lab operations staff, and language leads across the company to ensure a consistent language experience from software, to marketing, and support.

The environment is fast-paced, requiring the ability to work autonomously while handling aggressive delivery schedules. The right mix of problem solving skills and passion to improve existing processes and tools will help you see the big picture beyond your specific language needs.

 

RESPONSIBILITIES

 

    Create and manage glossaries, style guides, and other linguistic and cultural assets. As our language POC, you will provide feedback to a wide variety of teams to establish localization quality requirements and connect with the Lab Operations team and LPMs when those requirements are not met.

    Qualify a variety of products and services through both manual and automated UI testing.

    With the added support of internal and external vendors, ensure the best quality output for Apple's customers across all deliverables for your specific language.

    Collaboration with cross-functional teams across multiple time zones to identify the best localization strategies around new and current brands.

    Drive linguistic bugs resolution and communicate localizability, functional, and layout issues promptly to the project LPMs. Beyond reporting on issues found, provide pertinent information and follow solutions to their conclusion.

    Provide feedback and recommendations on product and UX design, and flag potential cultural sensitivity issues.

    Look for opportunities to optimize workflow, tools, and processes to help the team scale. Implement and foster globalization/internationalization/ localization best practices.

 

 

PREFERRED SKILLSETS

 

    Native-level fluency in French

    Strong familiarity with Apple ecosystem (hardware, software and services)

    Sufficient understanding of software development lifecycle

Proven experience in a technical translation or localization QA role with high attention to detail with an ability to see the big picture and to handle some ambiguity


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