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Senior Systems Analyst / Japanese-English Verbal and Written

Location: Frisco, TX
Posted On: 08/09/2023
Requirement Code: 64918
Requirement Detail

 Senior Systems Analyst / Japanese-English Verbal and Written 

The Senior Systems Analyst is responsible for analyzing, designing, developing, and documenting computer information systems. This position serves as a liaison between customers in Japan and a development team in the U.S. and required bilingual (Japanese and English) skills in speaking, reading, and writing.  

Duties and Responsibilities

  • Examine and evaluate current systems. 
  • Design solutions for maintenance enhancements. 
  • Research issues reported by customers and provide resolutions. 
  • Liaise with users to track additional requirements and features. 
  • Facilitate requirements elicitation sessions and walkthroughs with business and IT resources for maintenance enhancements. 
  • Validate changes by testing programs. 
  • Perform current state analysis of existing business systems, applications, and functions. 
  • Become knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects. 
  • Demonstrate the ability to liaise between business and technical departments. 
  • Demonstrate the ability to liaise between Japanese customers in Japan and Development team in US. 
  • Perform Ad-Hoc reporting and report support as necessary in Japanese. 
  • Identifies opportunities for improving business processes through information systems and/or non-system driver changes. 
  • Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making. 
  • Participates in user acceptance testing and testing of new system functionality. 
  • On call for level one production issues. 
  • Other duties may be assigned. 

Qualifications & Skills:  

  • Documentation skills in Japanese including non-functional requirements, functional requirements, business rules, business processes, basic design, functional design, and technical design are required.  
  • Expert knowledge of the Software Development Lifecycle (SDLC) and/or Product Development Lifecycle (PDLC). 
  • Experience in Agile/Waterfall methodologies and web product design.  
  • Strong verbal and written communication skills in both of Japanese and English. 
  • Experience or background in business analysis, requirements definition, building systems solutions, and deployment of business requirements. 
  • Expert SQL experience, general programming, general AWS knowledge. 
  • Experience in Web application development using modern frameworks (ex: Drupal, React). 
  • Strong knowledge of Visio, Excel, PowerPoint, and Word. 
  • Ability to work in a fast-paced, often changing, and sometimes ambiguous environment. 
  • Detail-oriented and Customer service focused. 
  • Good organizational skills; able to assemble and present information clearly for Development team. 
  • Balance multiple priorities successfully. 
  • Troubleshooting ability. 
  • Be able to participate in a customer meeting if it is required at evening times.  

Desired Skills: 

  • Organization skills and communication expertise, complemented by a technological background, is preferred. 
  • Experience with task management systems (ex: JIRA).  

Requirements and Education: 

       * 7  years of experience implementing technical solutions. 

  • 7 years enterprise level software development experience.  
  • 5-7 years design writing experience. 
  • 1-2 years software implementation and support experience. 
  • 1-2 years of experience with various software development methodologies. 
  • BA/BS in analytics, informatics, computer science, or business and/or equivalent experience preferred. 

Expected Hours of Work: 

Days and hours of work are Monday through Friday 9:00am-6:00 with occasional evening and weekend work requirements. 




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