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White Glove Support

Location: Woodside, NY
Posted On: 02/12/2020
Requirement Code: 39418
Requirement Detail
Required Skills:
• 5 years of experience on desktop/mobile/phone field
• Ability to understand/follow standard ITIL processes as per the scope of corresponding service.
• Able to assist in maintaining accuracy and relevance of the technical knowledge base.
• Provide support beyond core work hours as required.
• Flexibility needed in case of extended hours due to Major Incident Resolutions

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