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Sr. Communications Specialist I

Location: Irving, TX
Posted On: 07/23/2020
Requirement Code: 41167
Requirement Detail
Primary Skills:
Skills (must have):- Native/Fluent in Quebec French and English this is a pre-requisite for the role- Advance communication skills ability to communicate with customers/suppliers- Ability to work with minimum supervision, using own initiative- Good Excel skills- Ability to interpret customer/supplier communication and explain/discuss arising issues/questions from customers/suppliers- Must not be shy to speak on the phone and ask questions or lead dialog with customers/vendors - this is a pre-requisite for the role
Responsibilities:
• Part of the Global Finance Integration team working with minimum supervision, using own initiative
• Understand integration-related communication content sent to customers and suppliers
• Track and log daily customer/supplier responses and queries.
•  Contact daily customer/supplier to obtain acknowledgment of communications (at minimum 40 phone calls a day).
•  Seek to obtain current contact details for customers/suppliers.
•  Respond daily to customer/supplier queries and consult internally were required to provide accurate responses (e.g. with the finance team, legal teams etc.)
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