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Implementation Rep

Location: New Hyde Park, NY
Posted On: 03/04/2019
Requirement Code: 30879
Requirement Detail

Job Title: Implementation Representative (Data Entry/Customer Service)

Location: New Hyde Park, NY 11040

Duration: 6 Months Contract

 

Required Education, Experience, Knowledge and skills:

         Associate's Degree preferred and/or equivalent job experience

         Minimum of 1 year of experience in a data entry or analytics role

         Minimum 1 years of experience in a customer facing role (account management, customer service, sales.) Hands on experience working directly with customer/dealers

         Demonstrated experience working closely with a team environment, working cross functionally

         Strong organizational and administrative skills with attention to detail. Strong problem solving and decision making skills with the ability to follow through independently.

         Strong analytical and communication (verbal and written) skills with a strong work ethic able to manage multiple priorities

         Demonstrated ability to self-learn complex subject matter quickly.

         Able to identify and implement process efficiencies to meet service targets

         Highly developed sense of integrity and commitment to customer satisfaction

         Proficiency in Microsoft Excel, Word is a Plus

         SalesForce knowledge or experience is a Plus

         Strong understanding of the auto industry and how a dealership operates. Background in auto sales, operations and/or Dealertrack is a Plus.


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